What my customers say about me

Kathy organised and planned our holiday from start to finish and done a fantastic job. We went to Canada for a family wedding, which was wonderful. Kathy kept in contact with us throughout all our travels, making sure we were ok, which was very reassuring. A visit it to Niagara Falls was amazing. I can’t thank Kathy enough for all she done in arranging everything for us, and thoroughly recommend her to anyone wishing to go away on holiday. Thank you Kathy, Chris & Ray.

Christine Hart (16th Oct 2024)

Just returned from the Alaskan cruise of our dreams on Silversea, and a huge shoutout goes to our Personal Travel Consultant, Kathy Emsden!

We knew we wanted a luxurious Alaskan experience, and Kathy was our expert guide through Silversea's offerings. Her knowledge of ships, itineraries, and shore excursions was impressive. She never pressured us, taking the time to understand our preferences and curate a trip that perfectly matched our vision.

Kathy's attentiveness didn't stop there. She kept us updated on any changes from Silversea and even helped us navigate the pre-cruise logistics. Even during the trip, she thoughtfully followed up to ensure everything was smooth sailing on our Alaskan adventure. It felt like having a personal concierge for the entire holiday!

Thanks to Kathy's expertise, we cruised through Alaska's breathtaking scenery in ultimate comfort and style. It was truly unforgettable!

Highly recommend Kathy Emsden's travel service if you are seeking a personalised and seamless travel experience, she's your go-to person.

Elizabeth Balaam (09th May 2024)

We needed a holiday and had no time to consider, explore, research or even think about where to go, let alone plan and book.

We challenged Kathy with a brief of exact dates to travel, desired climate, airport, flight duration, beach to swim, safe places to run, cycle, water-sports, choice of eateries and a very long list of things we don’t like and to avoid, not knowing at all where we wanted to travel to and asked to present a maximum of 5 options.

All options completely fitted brief in every aspect and offered us transparency to easily choose one. That is precisely all we had to do. Kathy organised absolutely everything, leaving us to simply pack and go with complete peace of mind, everything was done. Honestly, we didn’t have to give it another thought, just switch off and enjoy!

Every part of our journey from the moment we reached out to Kathy was fabulously friendly, incredibly easy, exceptionally thoughtful and thorough.

It took no time from us at all. Kathy’s knowledge, advice and service far exceeded all expectations.
The holiday itself was utterly mind relaxing, from the moment we left home, smooth travel, perfect location, fabulous accommodation, everything we wanted was met and more. All that had been on our don’t like and avoid list was absent.
Nothing negative, nothing to fault, nothing missed, nothing to improve.

Without hesitation we will come back to Kathy for all future travel plans and highly recommended her excellent tailored, friendly service.

Mikki Bloomfield (01st Jan 2024)

I highly recommend Kathy Emsden. We had a great time on our Mediterranean cruise, I only wish we could have stayed longer. This is the first time that I have used a Personal Travel Consultant and I have been very impressed!
Kathy is knowledgeable, efficient, and super organised. She takes care of all your holiday needs and makes booking a holiday a stress and worry-free experience.

Kathy stayed in touch with us leading up to our holiday, ensuring that we were happy with everything (including the paperwork) and even checked in with us whilst we were away. Kathy is attentive and responsive, a constant point of contact who will help support you through your journey, answering any questions that you may have.
Excellent service – before, during and after our holiday.
I cannot wait to book my next holiday with Kathy.

 

Michelle Vernau (08th Sep 2023)

 

Would highly recommend Kathy Emsden at NJT for holiday bookings.

We have recently returned from a family city break in Paris and Kathy did all the work of finding the right hotel and organising flights, airport transfers etc letting us sit back and just enjoy the trip.

After a phone call to discuss what we wanted from a holiday and the accommodation, Kathy suggested either Paris or Barcelona. Having settled on Paris she found us a great hotel in a quiet street but with plenty of cafes and restaurants nearby. It was close to a number of metro stations so getting to all the key attractions was quick and easy.

Kathy also provided us with links to useful information such as metro maps, suggested itineraries and can help book ahead for visiting specific attractions. It made the whole experience much more enjoyable knowing that she had thought of everything we might need to know!

She kept in contact with us in the lead up to departure and was available to contact had we needed to while we were away.

We will definitely be calling Kathy when we are ready for our next holiday!

Date of experience: 13 August 2023

Lynne Hall (01st Sep 2023)